Support

We love surprising the most demanding clients by satisfying their most daring customization desires. As Paolo jokingly says, “we don’t make shoes, we make dreams come true”. Indeed, any customization wish, any comfort need and even any whim of exclusivity, they find their natural harbour into the various services of our Laboratory. The Neapolitan craftsmanship is at the service of worldwide clients expressing the most uncommon requests. The essence of the Made-to-Order service results in the chance to combine leather skins, colours, constructions and design details. As for the Custom-Made service, it focuses on structural modifications. Finally, with the Bespoke service, the client takes an active part in the creative process.

MADE TO ORDER

In line with the quintessence of “Made-to-Order” craft, choosing a Paolo Scafora creation is always a “unique” experience. Our shoes are hand-stitched and hand-painted skillfully. Hence, every pair is always the same as itself. Actually, every item on display on our website may be ordered in an almost unlimited number of options. Also, any style can be manufactured in any Paolo Scafora constructions and colours. In addition, the customer can opt for leather or rubber soles, of different types and thicknesses. Finally, engraving the initials can embellish the leather bottom or the shoe-upper.

MADE TO ORDER

BESPOKE

The “Bespoke” service represents the pride of Paolo Scafora craftsmanship. It is dedicated to the gentlemen who adore top quality and absolute comfort, as well as to all those who wish to satisfy their specific ergonomic needs. It is a “pure” tailoring service, an elaborate and long process able to fulfill the most daring requests of Customization, Design and Construction. Its purpose is creating a unique jewel. This service requires that Paolo Scafora meets in person his client. During the first appointment, the customer’s measurements are taken. Besides, the shoe last and style are selected. “The choice” is completed with the materials, the colour, the sole and the shoe construction, as well as with any customization details. Following the first meeting, a customized wooden shoe-last and the style pattern are created in order to manufacture a “fitting pair”, which is tried on during a second meeting. In case any modifications are needed, another “test pair” is hand-made. All the modifications are marked on the fitting pair, which is finally replaced by a brand-new pair, the final one. Finally, Mr. Scafora meets the client to hand in the bespoke shoes and to check that everything is perfect. Paolo Scafora regularly hosts private clients interested in bespoke shoes at our Showroom in Naples, as well as in Milan and New York. Besides, in some cases, it is possible to request an appointment worldwide, by filling the form.

BESPOKE

CONTACT US

We are at your disposal with a tailored customer care service. For any information you may need, questions or requests don't hesitate to write us!

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